Natural animal care

Natural care products for pets.
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Privacy Policy

eureka take privacy and security very seriously. All your personal information will be kept in the strictest confidence as followings.

1. Compliance with Laws and Regulations

eureka fully understands the importance of protecting personal information, and observes all applicable laws and regulations relating to privacy protection.

2. Use of Personal Information

eureka may use personal information collected through our website primarily for following purposes.
We will notify you before using personal information for any purpose other than those listed below.

  • Helping to establish and verify the identity of users
  • Providing information regarding featured items and promotional offers via phone, email, post or other communication mediums
  • Improving our company services or develop new services
  • Auditing, data analysis, and researching to improve our company’s products, services, and customer communications
  • Responding to your questions inquiries, comments and instructions

3. Disclosure of Personal Information

eureka may use unaffiliated companies to help it maintain and operate its websites, process and fulfill orders or for other reasons related to the operation of its business, and those companies may receive your personal information for that purpose.
We may also disclose your personal information with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

4. Inquiries Regarding Personal Information

eureka will review, update or modify certain of the Personal Information by emailing us at customer@naturalanimalcare.co.jp. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information.

5. Security

To make sure your personal information is secure, eureka communicates our privacy and security guidelines to our staff and strictly enforce privacy safeguards within the company. We have precautionary measures in place to prevent unauthorized access to, or the loss, destruction, alteration or leakage of personal information.

6. Changes to this Privacy Policy

eureka may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

Internet Privacy Policy

eureka takes the security of personal information very seriously and we endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose on-line. You accept the inherent security risks of providing information and dealing on-line over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence or willful default.

We may use your IP address collected through our website for such purposes.    

1) diagnosing problems with our servers and software

2) managing our websites and services

Links to Other Sites

Our Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read their privacy statements.

<Contact Us>

If you have any questions or concerns regarding this Privacy Policy, the practices of this website, or your dealings with this website.
Please contact us by:
Phone: +81-45-561-1750 (Monday through Friday from 10:00am to 18:00pm, Japan Standard Time)
E-MAIL: customer@naturalanimalcare.co.jp