Natural animal care

Natural care products for pets.
Organic Herb Pack makes skin clean and healthy.

Japanese >China >

Domestic Orders

Animal Ayurveda products can be delivered in nationwide.
*Domestic orders here mean customers who’s shipping and/or billing address is in Japan.

How do I place an order?

Ordering form
・Phone
・FAX
・Email:customer@naturalanimalcare.co.jp


*We will send you a confirmation email once your order is processed.

What are my payment options?

We accept the following payment methods:

  • ・ Cash On Delivery(COD)

    -COD service may not available for Remote Island and some area.

    -COD fee:JPY 330(tax included)

  • ・ Payment After Delivery(PAD)

    -Payment within 14 days of the invoice date

    -PAD fee:JPY 213(tax included)

  • ・ Credit Card

  • ・ Pay Pal

  • ・ Bank Transfer

    -Bank transfer fees to be paid by the customer

    -Please make sure the name on the order and sender’s name is the same for bank transfer.

    -Your order will be shipped after payment is confirmed

    Bank Information

-All payment must be made within 30days or the order will be canceled.

Shipping and Handling Fee

Delivery fee: JPY880 (tax included)

-We offer free shipping on orders to Japan of 5,500JPY (tax included) or more.
-Further surcharges apply for Remote Island and some areas.

Handling fee:

COD fee: 330JPY (tax included)
PAD fee: 213JPY (tax included)

YAMATO Transport Service>

YAMATO TRANSPORT

*Exception: Trial Kit is sent by Japan Post or Yamato Transport Service.

Sales Tax

The 10% consumption tax is included on all domestic orders if the shipping and/or billing address is in Japan.
* All the sales price includes tax

Exchange & Return

We only accept exchange or return items when you receive defective or unordered items.
In that the case, please contact us:customer@naturalanimalcare.co.jp first for return approval.
We are responsible for shipping and handling charges of returned items.

  • Returns and refunds for these products are not allowed under the following conditions:
  • -after 7days of your delivery date

  • -Used items

  • -Please contact us before shipping your order back for return approval

  • -sales items

  • -products must be returned with original packaging, unopened, unused, and undamaged

Contact Us

If you have any questions about your order please click Contact Us
or sending email: customer@naturalanimalcare.co.jp