Animal Ayurveda products can be delivered in nationwide.
*Domestic orders here mean customers who’s shipping and/or billing address is in Japan.
How do I place an order?
*We will send you a confirmation email once your order is processed.
What are my payment options?
We accept the following payment methods:
・ Cash On Delivery(COD)
-COD service may not available for Remote Island and some area.
-COD fee:JPY 330(tax included)
・ Payment After Delivery(PAD)
-Payment within 14 days of the invoice date
-PAD fee:JPY 213(tax included)
・ Credit Card
- ・ Pay Pal
・ Bank Transfer
-Bank transfer fees to be paid by the customer
-Please make sure the name on the order and sender’s name is the same for bank transfer.
-Your order will be shipped after payment is confirmed
-All payment must be made within 30days or the order will be canceled.
Shipping and Handling Fee
-We offer free shipping on orders to Japan of 5,500JPY (tax included) or more.
-Further surcharges apply for Remote Island and some areas.
COD fee: 330JPY (tax included)
PAD fee: 213JPY (tax included)
*Exception: Trial Kit is sent by Japan Post or Yamato Transport Service.
The 10% consumption tax is included on all domestic orders if the shipping and/or billing address is in Japan.
* All the sales price includes tax
Exchange & Return
We only accept exchange or return items when you receive defective or unordered items.
In that the case, please contact us:firstname.lastname@example.org first for return approval.
We are responsible for shipping and handling charges of returned items.
- Returns and refunds for these products are not allowed under the following conditions:
-after 7days of your delivery date
-Please contact us before shipping your order back for return approval
-products must be returned with original packaging, unopened, unused, and undamaged
If you have any questions about your order please click Contact Us
or sending email: email@example.com