1. Commitment to Your Privacy

Eureka take privacy and security very seriously. All your personal information will be kept in the strictest confidence.

2. Use of Personal Information

Eureka may use the personal information collected through our website primarily for following purposes:
- helping to establish and verify the identity of users
- providing information regarding featured items and promotional offers via phone, email, post or other communication mediums.
- improving our company services or develop new services
- auditing, data analysis, and researching to improve our company’s products, services, and customer communications
- responding to your questions inquiries, comments and instructions

We may also use your IP address collected through our website for such purposes:
- diagnosing problems with our servers and software
- managing our websites and services

3. Disclosure of Personal Information

Eureka may use unaffiliated companies to help it maintain and operate its websites, process and fulfill orders or for other reasons related to the operation of its business, and those companies may receive your personal information for that purpose. We may also disclose your personal information with legal requirements, such as in response to an authorized subpoena, governmental request or investigation, or as otherwise permitted by law.

Links to Other Sites
Our Website may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Website. We encourage you to read their privacy statements.

4. Inquiries Regarding Personal Information

Eureka will review, update or modify certain of the Personal Information by emailing us at customer@naturalanimalcare.co.jp. We may ask you to verify your identity and to provide other details before we are able to provide you with any information, correct any inaccuracies, or delete any information.

5. Security

To make sure your personal information is secure, Eureka communicates our privacy and security guidelines to our staff and strictly enforce privacy safeguards within the company.
We have precautionary measures in place to prevent unauthorized access to, or the loss, destruction, alteration or leakage of personal information.No method of transmission over the Internet or electronic storage is 100% secure, however. Therefore, we cannot guarantee its absolute security.

6. Changes to this privacy policy

Eureka may revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, we will post the revised policy here. As we may make changes at any time without notifying you, we suggest that you periodically consult this Privacy Policy. Please note that our rights to use your personally identifiable information will be based on the privacy policy in effect at the time the information is used.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, the practices of this website, or your dealings with this website
Please contact us by:
phone: +81-45-561-1750 (Monday through Friday from 10:00am to 18:00pm, Japan Standard Time)　
e–mail: customer@naturalanimalcare.co.jp