*Domestic orders mean customers who's shipping and/or billing address is in Japan.
How do I place an order?
- Email: email@example.com
Simply send us email please send us following information below.
- Your Name (First name, Last name)
- Postal Code/ Zip code
- Email address
- Phone number
- Product name, size, and quantity
- Payment method
*We will send you a confirmation email once the order is processed.
What are my payment options?
We accept the following payment methods:
- Cash On Delivery (COD)
- COD service may not available for Remote Island and some area.
- COD fee: 324JPY (tax included)
- Payment After Delivery (PAD)
- Payment within 14 days of the invoice date
- PAD fee: 210JPY (tax included)
- Credit Card
- Bank Transfer
- Bank transfer fees to be paid by the customer
- Please make sure the name on the order and sender’s name is the same for bank transfer.
- Your order will be shipped after payment is confirmed
-All payment must be made within 30days or the order will be canceled.
Shipping and hundring fee
-YAMATO Transport Service
＊ exception: Trial Kit
The 8% consumption tax is included on all domestic orders if the shipping
and/or billing address is in Japan.
＊ All the sales price include tax
Exchange & Return
We only accept exchange or return items when you receive defective or unordered
In that the case, please contact us:firstname.lastname@example.org first for return approval.
We are responsible for shipping and handling charges of returned items.
Returns and refunds for these products are not allowed under the following conditions:
-after 7days of your delivery date
-please contact us before shipping your order back for return approval
-products must be returned with original packaging, unopened, unused, and undamaged
If you have any questions about your order please click Contact Us or sending