Domestic Orders

*Domestic orders mean customers who's shipping and/or billing address is in Japan.

How do I place an order?

- Phone


- Email:

Simply send us email please send us following information below.

  • Your Name (First name, Last name)
  • Address
  • City/Province
  • Postal Code/ Zip code
  • Country
  • Email address
  • Phone number
  • Product name, size, and quantity
  • Payment method

*We will send you a confirmation email once the order is processed.

What are my payment options?

We accept the following payment methods:

  • Cash On Delivery (COD)
    - COD service may not available for Remote Island and some area.
    - COD fee: 324JPY (tax included)
  • Payment After Delivery (PAD)
    - Payment within 14 days of the invoice date
    - PAD fee: 210JPY (tax included)

  • Credit Card

  • PayPal 
  • Bank Transfer
    - Bank transfer fees to be paid by the customer
    - Please make sure the name on the order and sender’s name is the same for bank transfer.
    - Your order will be shipped after payment is confirmed
    -Bank Informtaion

-All payment must be made within 30days or the order will be canceled.

Shipping and hundring fee

-YAMATO Transport Service



* exception: Trial Kit

Sales Taxe

The 8% consumption tax is included on all domestic orders if the shipping and/or billing address is in Japan.
* All the sales price include tax

Exchange & Return

We only accept exchange or return items when you receive defective or unordered items.
In that the case, please contact first for return approval.
We are responsible for shipping and handling charges of returned items.

Returns and refunds for these products are not allowed under the following conditions:

-after 7days of your delivery date
-Used items
-please contact us before shipping your order back for return approval
-sales items
-products must be returned with original packaging, unopened, unused, and undamaged

Contact Us

If you have any questions about your order please click Contact Us or sending